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Post by PitYak Studios on Jan 14, 2008 9:38:01 GMT 12
Just ordered some figures from Peter Pig. Their website says "thanks for ordering from us. We will get your order out as soon as possible." Good, just as you would expect.
Then after placing the order I get an email;
"We aim to despatch all orders within two weeks of receipt"
Two weeks?!?!?! not "expect to wait two weeks for delivery" or anything like that, but they'll try and post it out sometime in the next two weeks! They must be miles away from the nearest post office and don't know anyone who'll give them a lift.
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Post by maoriman on Jan 14, 2008 17:22:25 GMT 12
What happened to the good old fashioned customer service. buyer is always right. ;D
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Post by kingdan on Jan 17, 2008 15:40:57 GMT 12
Hmm last time I ordered from PP I got my stuff in less than 2 weeks so it might be incase there's something unavailable....
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Post by PitYak Studios on Jan 17, 2008 17:19:40 GMT 12
yeah, I'm hoping so, it just would have been nice if they tell you that before you send them the dosh
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Post by PitYak Studios on Jan 18, 2008 7:17:49 GMT 12
I'm looking forward to getting the figures anyway, I've ordered german cavalry to convert into Don Cossacks
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Post by PitYak Studios on Jan 25, 2008 10:31:47 GMT 12
worrying about nothing, they arrived today
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Post by maoriman on Jan 25, 2008 12:44:44 GMT 12
well good luck with the conversions
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Mykillm
Ambitious Upstart
this time 2 will pass
Posts: 101
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Post by Mykillm on Apr 9, 2008 23:40:50 GMT 12
rang a junkmail firm today and ordered stuff for my better half , " please allow 21 days for delivery " they say , 0800 number and i am talking to someone in Ozy and the goods have to come over by BOAT ! no wonder the postage is only $7.90 . it only encourages them to send more mail I do not want .
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